Program Supervisor

Position Summary

The Program Supervisor provides leadership and direction to direct support professionals in the care of individuals being served in the residential setting(s) in accordance with the clients Individual Abuse Prevention Plan (IAPP), Self-Management Assessment (SMA) and the Coordinated Service and Support Plan Assessment (CSSP-A). The Program Supervisor will ensure oversight for the licensing components assigned at the management level, ensuring compliance with Minnesota Department of Human Services licensing guidelines. The Program Supervisor will provide introductory training to new direct support professionals, maintain the budget of the program, and complete the necessary documentation for individuals per 245D licensing guidelines.

Core Responsibilities

  • Leadership by example.
  • Serve as an advocate for the individuals.
  • Implement and document on individual(s) program goals.
  • Provide assistance with daily living skills to further individual’s level of independence.
  • Assist with the health care needs of the individuals, including medication administration, observation and documentation of general health, seeking appropriate medical care, ensuring proper dietary needs are met, and providing appropriate first aid when necessary.
  • Assist with financial transactions and documentation of transactions, assuring that individuals are only spending within their means.
  • Communicate effectively with interdisciplinary team members including case managers, day program staff, guardians, and family members, as well as internal team members (peers, RN consultant, physicians, Program Director, owners).
  • Manage and support day to day operation of the programs.
  • Participate in company-wide on-call rotation. **As a Program Supervisor, you may receive calls and/or work related emails during non-work hours. Program Supervisors are only expected to respond to calls and/or work related emails during working hours.
  • Attend all Program Supervisor/Program Director supervisory meetings which will be scheduled regularly every-other month at a minimum.
  • Prepare all medical/dental/psych referrals; schedule and attend appointments with individuals. Develop medication administration records monthly.
  • Prepare 245D paperwork prior to annual team meetings; attend annul team meetings; develop programming and data sheets consistent with team meeting decisions. Prepare quarterly reports.

Typical Schedule

Program Supervisor’s work a variety of shifts including day and evening hours to meet the needs of the residential setting they are overseeing. All positions include working weekend shifts (at least 1 weekend per month at minimum).


Residential settings are located in the South Metro


Minimum qualifications:

  • Valid driver’s license with an acceptable driving record.
  • Reliable vehicle and valid proof of personal automobile insurance.
  • Ability to complete mathematical tasks, including the ability to calculate percentages, and balance bank accounts.
  • Ability to read, write and communicate effectively.
  • Ability to pass a background check by the Bureau of Criminal Apprehension and the Department of Human Services.
  • Certification in CPR, First Aid and Medication Administration.
  • Training in therapeutic intervention techniques, traumatic brain injury, mental health issues, developmental disabilities, and others as applicable by site.
  • Prior experience in residential or educational setting.
  • Bachelor’s Degree and 1 year of full time work experience with persons with disabilities OR Associates Degree and 2 years of full time work experience with persons with disabilities OR Diploma/Certificate and 3 years of full time work experience with persons with disabilities OR 50 hours of education/training in the human services field and 4 years of full time work experience with persons with disabilities.